Refund Policy
Our commitment to fair refunds and your consumer rights. We want you to be satisfied with ThreadGuard.
Eligibility
Request a refund within 14 days of your initial subscription purchase if ThreadGuard does not meet your requirements. UK consumer rights are fully respected.
Processing
Refund requests are typically processed within 5-10 business days. Funds are returned to your original payment method.
Exceptions
Some services may not be eligible for refunds, including custom implementations, consumed API usage, or services already rendered.
Contact Us
For refund requests or billing questions:
Registered Office
We Are Eight Ltd
The Island House, The Island
Midsomer Norton, Radstock
England, BA3 2DZ
ThreadGuard is a trading name of We Are Eight Ltd. Company number 09351999. Registered in England and Wales.
Last updated: January 2026